Toilet, sink or bath backing up
Slow discharge or wastewater returning through another fixture can indicate a restriction in the shared run.

Drain diagnosis, blockage clearance and high-pressure water jetting where access, pipe condition and site conditions are suitable.
London and surrounding areas · scope, attendance and price confirmed before work starts
Tell us what is affected, when it started and whether there is active overflow. This helps us triage the safest, most suitable response.
Slow discharge or wastewater returning through another fixture can indicate a restriction in the shared run.
Wastewater around a gully, chamber or inspection point should be isolated and assessed promptly.
A blockage that keeps returning may need CCTV investigation after flow is restored to identify the underlying cause.
Multiple affected outlets can point to a restriction further along the drainage system rather than a single appliance trap.
We confirm the symptoms, access, likely service route and attendance terms first. Any additional survey or repair is explained and approved separately.
Every enquiry is connected to one DRM reference so contact, scope, evidence and updates stay together.
Share the postcode, affected fixtures, overflow status, access information and useful photos.
We confirm coverage, suitable response, attendance terms and the initial price before dispatch.
The engineer assesses access and works to restore flow using a suitable, agreed method.
Findings, limitations and any evidence-led recommendation are connected to the job record.
Stop using affected fixtures where safe to do so, keep children and pets away from contaminated water, avoid direct contact and tell us immediately. If the issue is on the public sewer or presents an immediate danger, contact the relevant water authority or emergency service.
For the quickest assessment, tell us whether there is active overflow, which fixtures are affected and what access points you can see.
Availability depends on location, current workload, access and the suitable capability. We confirm the proposed attendance window before dispatch.
No. The engineer first considers access, pipe condition, likely obstruction and site risk. Jetting is used only where it is suitable.
A recurring blockage may justify a CCTV survey to record the internal condition and identify defects, roots, displacement or another restriction.
No. A changed scope, CCTV survey or remedial work is explained and requires approval before it proceeds.